Vertina, a spectral mirror, is a technologically advanced mirror and designed to assist elves as they get ready. These mirrors have fallen out of fashion due to their users disliking their criticism of elves looks and choices. Although Vertina is an artificial program, she is very lifelike. Vertina even formed a friendship with Jolie in the years before her death. She is extremely loyal to Jolie, keeping her secrets even after Jolie's death. Vertina was trusted by Jolie more than any of Jolie's other friends, who abandoned Jolie after she and Brant were declared a bad match. Her mirror used to be in Jolie's room but was moved to Sophie's after Edaline caught Sophie sneaking around in Jolie's room. Vertina makes her first appearance in Exile. In Lodestar, Edaline says that Sophie should ask Vertina about Jolie's "horror stories" from when Grady talked to her about boys.
In Everblaze, after she is moved to Sophie's room, Vertina accidentally informs Sophie that she has a secret of Jolie's, which she can only tell Sophie after she guesses the password. Once Sophie learns the password (Swan Song), Vertina gives Sophie a clue that was written by Jolie. This clue leads Sophie to find Jolie's journal.
Vertina has straight black hair, pale skin, sapphire blue eyes, and wears an emerald green gown. She looks like she is about fifteen, and has a snotty glare, which Sophie describes as "the look older kids give you when they know they are cooler and older than you."
She is located in the upper left part of the mirror.
Vertina acts over-the-top snobby when Sophie first meets her, but eventually becomes kinder to Sophie. Vertina is also extremely loyal. She would not tell anyone Jolie's secret, unless they knew the password, as Jolie asked her to do. Even when Sophie figured out Jolie's secret password, Vertina was hesitant to tell Sophie the secret, because "she had been keeping it for so long." She also is noted to insult Sophie's appearance many times. Vertina makes fun of Sophie's odd brown eyes, and has urged Sophie repeatedly to try lip gloss or other cosmetic products, to which Sophie refuses. Sophie sometimes agrees that Vertina's beauty advice was good, yet she usually avoids trying to take the spectral mirror's advice. Sophie does, however, occasionally listen to Vertina's advice for her hair.